Botbox is an omni-channel contact center software that doesn't require coding to use

Control your entire customer journey with just one tool, instead of juggling multiple apps and tools in order fulfill each request forever! Now you can get more done faster while keeping things organized
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Get leads 24/7

Monitor performance

Reduce ticket volume

Collaborate effectively

All in One platform

Botbox is the single platform for all of your marketing and customer support needs. From delivering faster and easier customer service, to getting better analytic reports that track performance - Botbox has it covered!

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Go omni-channel

Botbox is the future of customer service, where you can centralize conversations with your customers and contact information across all their favorite messaging apps. You’ll be able to deliver support that matches them based on how they have historically interacted with your business as well as preferences!

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Serve & Sell 7/24 with chatbots

Direct chatbots to answer common customer questions, or complete high-demand processes like booking flights, qualifying sales leads, or scheduling appointments. Using chatbots, you can be there for your customer 24/7.

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Analyze agent activity. Monitor your customer support fidelity

Get the inside scoop on how your customers are responding to you. With our customer feedback tracking tools, we can provide data that will give insights into what's going right or wrong in terms of agent activity and satisfaction levels with their experience overall

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Integration through Botbox API

Send simple or complex messages to your CRM with Botbox’s powerful API. It's easy, just connect the dots!

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Bring the team together to increase collaboration and efficiency

Botbox is the perfect tool for teams! With channels and one-to-ones, you can chat with your team members or transfer conversations with customers in an easy way.

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You're in good company

Increase your productivity by having all your customer communication channels in one place, with Inbox.

Secure by default

Enterprise-grade security is built into our products by default.

World-class support

24/7 support for you and your team, with local presence in 7 countries.

Regulatory compliance

We help you comply with all applicable laws and regulations, including GDPR.

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