Company News
Botbox is part of the 500 Global Launch Program | Singapore
Activities around and within Botbox do not stop as we proudly announce our participation within the Global Launch program by 500 startups in Singapore.
Deliver faster and easier customer service, get better analytic reports to track performance, automate tasks and communicate to your team through the single platform
With Botbox’s contact center platform, you can centralize your customers’ purchases, conversations, and contact information across every channel. Deliver support that’s grounded in your customers’ history with your business and their preferences.
Direct chatbots to answer common customer questions, or complete high-demand processes like booking flights, qualifying sales leads, or scheduling appointments. Using chatbots, you can be there for your customer 24/7.
Use dashboards to give agents visibility into their performance. Allow supervisors to monitor agents’ performance and provide coaching. Customer interactions span a diverse set of channels.
Connect to apps you love or to your CRM to boost productivity with Botbox REST API. Make triggers or reminders and send them with webhooks.
Chat, call and communicate with your team members in one place. Send and store files securely in cloud. Speed up communication with clients and resolve requests more efficcently.
Secure by default
Enterprise-grade security is built into our products by default.
World-class support
24/7 support for you and your team, with local presence in 7 countries.
Regulatory compliance
We help you comply with all applicable laws and regulations, including GDPR.
