Customer service
made easy

Botbox is an omnichannel No-Code cloud contact center software
powered by Twilio
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Get leads 24/7

Monitor performance

Reduce ticket volume

Collaborate effectively

All in One platform

Deliver faster and easier customer service, get better analytic reports to track performance, automate tasks and communicate to your team through the single platform

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Go omni-channel

With Botbox’s contact center platform, you can centralize your customers’ purchases, conversations, and contact information across every channel. Deliver support that’s grounded in your customers’ history with your business and their preferences.

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Serve & Sell 7/24 with chatbots

Direct chatbots to answer common customer questions, or complete high-demand processes like booking flights, qualifying sales leads, or scheduling appointments. Using chatbots, you can be there for your customer 24/7.

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Analyze agent activity Monitor your customer support fidelity

Use dashboards to give agents visibility into their performance. Allow supervisors to monitor agents’ performance and provide coaching. Customer interactions span a diverse set of channels.

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Integration through Botbox API

Connect to apps you love or to your CRM to boost productivity with Botbox REST API. Make triggers or reminders and send them with webhooks.

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Bring your team together in group conversations

Chat, call and communicate with your team members in one place. Send and store files securely in cloud. Speed up communication with clients and resolve requests more efficcently.

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You're in good company

Increase your productivity by having all your customer communication channels in one place, with Inbox.

Secure by default

Enterprise-grade security is built into our products by default.

World-class support

24/7 support for you and your team, with local presence in 7 countries.

Regulatory compliance

We help you comply with all applicable laws and regulations, including GDPR.

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