Talk to your customers on WhatsApp

Automate notifications and provide support through our omnichannel Inbox or WhatsApp API, officially supported by WhatsApp.
1.6 billion65+ billion30+
Active WhatsApp Users
Messages Sent Daily
Average Daily Session Per User Per Day
98%#110M
Instant Message Open Rate
Top Downloaded Messaging App in the World
Businesses already using WhatsApp

Multi-Agent Human Takeover

Add multiple agents to your Botbox account and arrange a bot-to-human handoff in a matter of few clicks. Let the system pass the conversation automatically to the least busy agent or manually assign takeovers to specific members.

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Variables

Categorize user responses under variables to personalize conversations in real-time or collect and send the data efficiently to your CRM.

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User verification built for global reach and massive scale

When the user is validating their phone number, Verify sends the user a 4-10 digit verification code via SMS, Voice, or Email and waits for their response.

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Alerts and Notifications

Use WhatsApp messaging to reliably send mission-critical messages from flight notifications to booking confirmations and delivery alerts.

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Integrate with 1000+ digital tools

Easily set up WhatsApp bot integrations to send, retrieve and check data against existing databases or set up notifications.

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You're in good company

Increase your productivity by having all your customer communication channels in one place, with Inbox.

Secure by default

Enterprise-grade security is built into our products by default.

World-class support

24/7 support for you and your team, with local presence in 7 countries.

Regulatory compliance

We help you comply with all applicable laws and regulations, including GDPR.

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Build a better communication with Botbox

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