Add multiple agents to your Botbox account and arrange a bot-to-human handoff in a matter of few clicks. Let the system pass the conversation automatically to the least busy agent or manually assign takeovers to specific members.
Categorize user responses under variables to personalize conversations in real-time or collect and send the data efficiently to your CRM.
When the user is validating their phone number, Verify sends the user a 4-10 digit verification code via SMS, Voice, or Email and waits for their response.
Use WhatsApp messaging to reliably send mission-critical messages from flight notifications to booking confirmations and delivery alerts.
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